Design a tele-medicine product to help our persona, a patient suffering from gestational diabetes, to monitor her situation and connect better with a doctor during her pregnancy. This project was done as part of the Healthcare Design Studio in partnership with Garfield Innovation Center - Kaiser Permanente.
User Research, Personas, Low & High Fidelity Prototyping and Visual Design
Kyu Hee(Illustrations) and Peixin Fu(Visual Design)
With our persona completely developed, we laid out all the pain-points that could possibly come up during her situation. This helped us identify individual solutions to each case. We used these solutions and combined them into a unified solution through our Mobile-App.
It was important to consider the patient with whom one could relate easily, but was specifically challenging to get into the shoes of a Doctor. We developed the interface on the doctors side to make the patient-doctor interaction as seamless as possible.
This conceptual approach gave wings for us as designers to explore the possibilities. Though we had the freedom, we had a check on the design through our paper-prototypes and body-storming sessions which kept us close to reality. This project definitely helped us develop a design-process that could be applied to several other projects.
Used methods of Structured Interviews, Personas and Scenarios to discover and define the design problem.
Creating a persona, Personal Interview Sessions and Scenario Sketches
Creating Flowcharts, Wireframing and Paper Prototyping to explore the various options to bring our ideas to life.
Information Architecture, Use Flows and Paper Prototyping
Created Hi-fidelity prototypes and Visual Design assets using software like Illustrator and Invision.
Designed the Doctor portal and the second visual iteration
The project gave me the exposure of working with real people and client for the first in school. It helped me focus on the reality of the project while also focusing on inspiring the client to try new technologies which might help their target users.